Privacy Policy

Last updated: September 2026

Scope

This policy covers information handled through croupierchef.com and direct email communication concerning restaurant visits, events, the Chef’s Counter, accessibility, policies and the adults-only gaming salon.

Information you choose to send

We receive the information included in your email, which may include your name, email address, telephone number, preferred date, party size, dining preferences, accessibility needs and dietary or allergy information. Please do not send payment-card copies, identity documents or unnecessary sensitive information by ordinary email.

Technical information

Normal hosting logs may temporarily record an IP address, browser type, device information, requested pages, date, time and security events. This information supports site delivery, diagnostics, abuse prevention and operational security.

Purposes and legal bases

We use information to answer enquiries, take steps requested before a booking, administer confirmed services, meet legal obligations, protect the website and pursue legitimate operational interests. Where consent is the appropriate basis, it may be withdrawn for future processing.

Dietary and accessibility details

Such information is used only to evaluate and prepare the requested service. Access is limited to staff who need it for the visit. We ask visitors to share only details necessary for practical accommodation.

Retention

Enquiries that do not become bookings are kept only as long as reasonably needed for follow-up and record management. Booking, transaction and incident records may be retained longer where accounting, insurance, dispute or regulatory duties require it.

Recipients and transfers

Information may be processed by carefully selected hosting, email, security, payment or professional service providers acting under appropriate obligations. We do not sell personal data. International transfers, if required, use legally recognised safeguards.

Your rights

Subject to applicable French and European law, you may request access, correction, deletion, restriction, portability or objection. You may also complain to the competent supervisory authority. Identity may need to be verified proportionately before a request is completed.

Security and children

Reasonable organisational and technical safeguards are used, although no internet service is risk-free. The website is not intended to collect children’s information. Gaming salon content and access are reserved for adults aged 18 or over.